About Us

 

East Coast Access (PTY) Ltd. has a long and pioneering history.

We are:

  • Proudly South African, and even more proudly Durban
  • A Level 1 BEEE Value-Adding Service Provider
  • Established in 1995, and one of the oldest & most experienced ISP’s in KwaZulu-Natal
  • An ECNS licence holder
  • ISPA members

Our clients are varied – from small businesses to large enterprises, throughout the country and beyond.

What we do:

Simply put – absolutely everything internet-related.
With over 15 years experience in the ISP industry and a valid ECNS Licence, East Coast Access are perfectly positioned to support your business.
We specialise in Small to Medium Business solutions including:-
Last Mile Connectivity – ADSL, Diginet, Fibre, Wireless, Business DSL

Cloud Services – Virtual Servers, Co-location, Hosted Exchange

Hosting – Website and Application hosting, Domain & Mail Hosting, Bulk SMS & Mail Facilities

Security Services – Qualified Cisco, Fortinet & Juniper Engineers

Open Source Solutions – Proxy & Caching Servers, On-site Mail Servers, Firewalls

Outsourced IT Support – Our mobile IT support partner, Geek Patrol, are ready to take away the headache of your network support

Our Mission:

East Coast Access is a well-established South African ISP and aims to continue bringing quality, customised service to its clients. We endeavour to adapt to the changes in the digital sphere, grow with our existing clientele, expand our connectivity options and extend our ECA family.

Why choose ECA:

  • Experience
    We are one of the oldest ISPs in Durban and have heard it all, from faulty modems to bad telephone lines to viruses. Chances are good that we have already solved the problem for someone else.
  • Service, Reliability and Stability
    Our network design is simple & robust, and our servers are not overloaded. We know that you want it to work reliably, everyday, all day.
  • Quality Bandwidth
    We only provide our clients with the best quality bandwidth on the market. Guaranteed.
  • Personalised, Friendly Service
    Unlike large ISP’s where you’re just a number in a queue, we pride ourselves in the personal service that we are able to offer our clients. And their loyalty to us is the proof.
  • Focus
    Our focus is the Internet, and making sure that you can use it. That is our business, that is all we do, and we do it well. We assist you in getting connected and staying connected. ECA is focused on constantly improving and adapting to the ever-changing digital landscape.
  • SMME Friendly
    We understand the restrictions under which small businesses operate. We know that its not always viable to invest in the most expensive IT solutions. We also recognise that you need to get connected to the internet. We can help provide a solution that will suit both your business and your pocket.
  • Flexible Payments
    Feel free to pay by cash, cheque, stop order or debit order. The choice is yours.
  • "Videovision has been a client of ECA for more than 10 years. We have always experienced service excellence and credit must go to their professional team who have the requisite levels of expertise."

    Nilesh Singh

    Video Vision

  • "I have used the services of East Coast Access since 2000 first as Kwando Safaris in Botswana and since 2006 as Sustainable Forestry Management in Johannesburg. The development of the relationship from providing basic e-mail and internet support to a much more complex relationship today covering hardware, software, websites, internet access and cloud services for our offices in SA, Gabon and the UK speaks of our satisfaction with the level of competence and service."

    Kevin Leo-Smith

    Sustainable Forestry Management SA

 

ECA also functions as a holding company for subsidiary companies, immedia and Geek Patrol.

  • immedia is an app dev studio, specialising in web development and digital strategies. Visit the immedia website.
  • Geek Patrol is an organisation which solves clients’ digital dilemmas. They work on issues surrounding virus trouble; PC repairs & upgrades; data backup & recovery; printer & fax setup; email & file servers; and networks & wireless issues. Visit the Geek Patrol website.


East Coast Access is a proud member of ISPA (Internet Service Providers' Association) and is bound by ISPA's Code of Conduct

East Coast Access is a proud member of WAPA (Wireless Access Providers' Association) and is bound by WAPA's Code of Conduct